At Brina Travel, we are committed to delivering your orders efficiently and securely. We strive to make your shopping experience smooth from the moment you place your order to when it arrives at your doorstep.

Order Processing

All orders are processed promptly after confirmation. Once your order has been packed and is ready for dispatch, you will receive a confirmation notification. Please ensure your contact and shipping details are accurate to avoid delays.

Shipping Method

We use reliable local courier and delivery partners to ensure your package reaches you safely. All orders are shipped via Cash on Delivery (COD) service.

Shipping Charges

Shipping fees, if applicable, will be clearly displayed at checkout before you finalize your order. In some cases, free shipping promotions may apply—details of such offers will be mentioned on our website or product pages.

Order Tracking

Once your order is dispatched, tracking information may be shared with you via email or SMS, depending on the available service in your area.

Missed Deliveries

If a delivery attempt is unsuccessful, our courier partner will contact you for redelivery. Please make sure your phone number is active and reachable during the delivery window.

Damaged Packages

If your package arrives damaged or appears tampered with, please do not accept the delivery. Instead, contact us immediately at [email protected] with photos and order details, and we will assist you in resolving the issue.

Customer Support

For any questions or concerns related to shipping, feel free to contact us:

Email: [email protected]